THE METHOD
The Index Method
One method, five steps, run the same way on a single audit and on a three-year programme.
The method
What we need from you
What we need from you
- Access — typically read access to analytics/search console, and either CMS access or a developer contact, depending on the service.
- Brand basics — logo, tone-of-voice notes if you have them, and any existing style guide.
- One point of contact on your side — decisions move faster with one person who can approve scope and content.
- For programmes: agreement on the month's focus area before Build starts, so nothing gets built against an assumption.
How we communicate
How we communicate
- One-time services: a single review call at handover, plus email throughout.
- Starter Programme: monthly written report, email support.
- Growth and Pro Programmes: monthly written report plus a monthly call; Pro adds a quarterly deeper review.
- Response-time commitment: we reply within one business day, Monday to Friday, 08:00–18:00 (Saturday 09:00–16:00 for urgent matters).
Typical turnaround
Typical turnaround
SEO Audit & Roadmap 5–7 business days (standard), up to 10 business days (large/e-commerce). AI Search Visibility Audit 5–7 business days (single market), 8–10 business days (dual market). Technical SEO Sprint 2–3 weeks (standard), 3–4 weeks (extended/migration). Local SEO Setup 5–10 business days for setup. SEO Content Package 3–4 weeks (5 pages), 5–6 weeks (10 pages). Growth programmes Ongoing, monthly cycle, 3-month minimum